Market leader in customer loyalty

Loyalty Group helps companies increase their earnings through an increased focus on customer loyalty. We have more than 20 years' experience in analysing and developing customer loyalty in generally all lines of businesses. Over the years, we have implemented more than 500 projects in more than 45 countries. It makes us one of Scandinavia's leading consultancies in loyalty development, and we are not afraid of calling us experts in this field.

Loyal customers are the way to increased earnings

Why spend time on developing customer loyalty? Simply because it will be worth your while. Loyal customers buy more than other customers and are wiling to pay more because they may see great value in being a customer of your company. At the same time, loyal customers are your best promoters and take part in attracting new customers through recommendations. We have a lot of specific cases that show that creating increased loyalty pays off.


From customer analyses to increased customer loyalty

The foundation of creating customer loyalty is customer knowledge. Your company may already conduct customer analyses but do you ask the right questions and do you use the answers optimally? We ensure you the right knowledge about your customers and help you make the decisive step from data  to action. Customer knowledge has no real value until it is transformed into concrete actions in your company - actions that affect the customer loyalty and earnings directly.

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Your challenges

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Our solutions

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Client cases

See our customer cases and statement.