Earlier this month, Loyalty Group arranged a few
Executive Briefings for specially invited local top leaders within
the industries of financial services, hospitality and
The group of participants listened closely and engaged to what
the Scandinavian "Customer Guru" Mikkel Korntved had to say about
the never-ending importance of taking care of Customers.
Mikkel, CEO of Loyalty Group, gave a short pep talk about the
theory of Customer Loyalty and Centricity before stressing why this
is not only "nice to have", but rather a "need to have" for small
as well as large businesses.
By showing how Customer Centricity can be used strategically as
a management tool to increase business revenue and profit, he
caught the audience's attention.
Those, who had seen the opportunity to come, listen and get
insight from the "Loyalty Evangelist," as Mikkel is called in his
home country, were very enthusiastic about the Briefing.
One comment from a CEO clearly sums up the impression that the
participants were left with after two intensive hours; "This is
something that we simply can't afford to ignore!"
"The positive feedback and the practical format of these
informal Briefings show us that we definitely want to do something
similar in the Maltese market later this the year," concludes
Loyalty Group's local representative, Paul Aas.
If you have realized the essentialness of working targeted with
Customer Centricity and can't wait until the next Briefing; please
get in touch with
Loyalty Group for more information.
Loyalty Group A/S | Smedeland 30 | 2600 Glostrup | Telefon +45 70 25 26 27 | firstname.lastname@example.org