ValueWorkshop

Focus: To ensure mutual understanding in the management of the value of increasing customer centricity.
  • Inspiration/best practice/cases/lectures - what have others achieved?
  • Commercial opportunities and threats (own examples)
  • (LoyaltyAudit - analytical results)
  • Production of index of ideas
Participants:

Senior management + function managers

Duration:

7 hours incl. 2x15 min. & 1x45 min. breaks

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