Focus: To ensure mutual understanding in the management of the value of increasing customer centricity.
  • Inspiration/best practice/cases/lectures - what have others achieved?
  • Commercial opportunities and threats (own examples)
  • (LoyaltyAudit - analytical results)
  • Production of index of ideas

Senior management + function managers


7 hours incl. 2x15 min. & 1x45 min. breaks

Your challenges

Read about the challenges we can help you with.


Client cases

See our customer cases and statement.


Contact us

Contact us for a dialogue about your needs.